Operations Senior Manager
Company: VirtualVocations
Location: Bridgeport
Posted on: October 30, 2024
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Job Description:
A company is looking for an Operations Senior Manager, Workforce
Optimization.
Key Responsibilities
Manage resource allocation and optimize shift patterns based on
demand
Analyze service level and productivity metrics to identify
inefficiencies
Collaborate with various teams to forecast personnel needs and
align operational requirements
Required Qualifications
Strong understanding of supply and demand, forecasting, and
workforce planning
Experience with healthcare or contact center staffing and 24/7
operations
Significant experience with workforce management tools and
systems
Ability to work autonomously within established procedures
Interest in mental health care
Keywords: VirtualVocations, Freeport , Operations Senior Manager, Executive , Bridgeport, New York
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