Patient Access Representative (Part Time, Evenings)
Company: St. Luke's University Health Network
Location: Allentown
Posted on: October 15, 2024
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Job Description:
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
JOB SUMMARYThe Patient Access Representative is responsible for the
entire scope of the registration process for patients seen at St.
Luke's University Health Network, in outpatient and/or Emergency
Department locations. This includes, but is not limited to,
correctly identifying patients, transcribing orders, completing
registration screens, entering diagnosis and provider information,
verifying insurances, point of service cash collections, work
queues, etc. A Patient Access Representative I is required to have
excellent customer service skills and exhibit PCRAFT values at all
times with internal and external customers. Patient Access
Representative I communicates/coordinates with SLPG practices,
clinical/diagnostic departments, and various revenue cycle
departments to ensure excellent patient experience, clean claim
submission, and payment for services. May require occasional travel
between campuses or regional locations. Required to be
cross-trained in all departments at campus or within region.
JOB DUTIES AND RESPONSIBILITIES:
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting/standing up to 8 hours per day, 4 or more hours at a time.
Frequent use of hands/fingers for data entry. Frequently walking
and ability to push up to 250 pounds in a wheelchair. Ability to
occasionally carry or lift up to 15 pounds. Hearing as it relates
to normal conversation. Seeing as it relates to general vision.
MINIMUM QUALIFICATIONS EDUCATION:
High school graduate or equivalent required. Certificate/Degree in
health care related field preferred.
TRAINING AND EXPERIENCE:
Excellent customer service and interpersonal skills required.
General computer experience and ability to type fluently,
accurately, and quickly required. Insurance background preferred.
Knowledge of medical terminology preferred. Previous medical
administrative experience and/or health care related education
courses preferred. Knowledge of health information system (epic)
preferred.
Please complete your application using your full legal name and
-current home address. -Be sure to -include -employment history for
-the past seven (7) years, including your present employer. -
Additionally, you are -encouraged to upload a current resume,
including all work history, education, and/or certifications and
-licenses, if applicable. -It is highly recommended that you create
a profile at the conclusion of submitting your first application.
-Thank you for your interest in St. Luke's!!
Keywords: St. Luke's University Health Network, Freeport , Patient Access Representative (Part Time, Evenings), Other , Allentown, New York
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