AVP, Competitive Intelligence
Company: Disability Solutions
Location: New York
Posted on: October 23, 2024
Job Description:
Job Description:Role Summary/Purpose:The AVP, Competitive
Intelligence will partner with the VP, Competitive Intelligence
Leader and third-party suppliers to collect and curate intelligence
on the ever-changing and fast paced credit card and financial
technology market, competitors therein and deliver actionable
insights to support Synchrony's growth initiatives, sales,
strategy, and marketing efforts.This role will focus on identifying
market gaps, strengths and opportunity areas for growth. This
individual will partner closely with stakeholders across various
functional groups such as Marketing, Sales, Strategy, Business
Development, and Consumer Engagement & Brand.This role requires the
ability to recognize the patterns and insights that others miss,
turning them into actionable insights and strategies for
stakeholders. The individual who fills this role must possess a
strong mix of self-motivation, curiosity, analytical rigor, big
picture/macro thinking, and strong project management skills. This
person must be a team player with a passion for learning and
studying industry trends and emerging technologies.Our Way of
WorkingWe're proud to offer you choice and flexibility. At
Synchrony, our way of working allows you to have the option to work
from home, near one of our Hubs or come into one of our offices.
Occasionally you may be required to commute to our nearest office
for in person engagement activities such as business or team
meetings, training and culture events.Essential
Responsibilities:
- Manage both recurring and ad-hoc projects supporting internal
teams and partners, including:
- Assessing business needs and determining best approaches and
methodologies to uncover insights
- Selecting and managing external suppliers
- Ensuring project objectives are well defined and
actionable
- Monitoring suppliers' fieldwork progress and timelines while
providing key feedback which aligns with Synchrony's strategic
goals
- Creating and delivering key data points and findings to all
relevant stakeholders
- Produce and deliver proactive competitive insights across
multiple channels (both verbal and written) to ensure that leaders
in sales and growth are prepared to combat all competitive
threats
- Identify global trends and industry shifts that may affect
Synchrony and its partners
- Support all of Synchrony's business platforms with competitive
benchmarking and recurring analysis of competitive
developments
- Ensure that key business leaders are aware of competitive
marketing dynamic and changes to product capabilities, value
propositions, and customer experience
- Work closely within the Market Insights team to ensure that
consumer research is aligned with the current and anticipated
competitive landscape
- Perform other duties and/or market insights projects as
neededQualifications/Requirements
- Bachelor's degree; OR in lieu of degree, high school diploma
and 6+ years progressive professional work experience in market
research or competitive intelligence.
- 3+ years of relevant experience in market research, consumer
insights or competitive intelligence roles.
- Ability to travel as needed up to (-5-10%)Desired
Characteristics
- Advanced knowledge of financial services and/or credit card
business models, trends and marketplace dynamics
- High intellectual curiosity with the ability to analyze and
synthesize qualitative and quantitative information and effectively
generate actionable insights and recommendations
- Critical, independent thinker able to understand and respond to
complex questions from clients to aid in the development of
research plans.
- Strong analytical and interdisciplinary skills, with the
ability to work harmoniously and effectively across
cross-functional teams
- Excellent verbal presentation skills with comfort and
experience presenting to senior leaders
- Successful history of executing and analyzing research and/or
competitive intelligence projects.
- Successfully manages time and multiple competing priorities to
ensure deadlines are always met.
- Strong project management experience with a record of
delivering on time and with excellence in quality
- Advanced Excel and PowerPoint skills and experience working
with Tableau, Intelligence Platforms, and AI toolsGrade/Level:
11The salary range for this position is 110,000.00 - 185,000.00 USD
Annual and is eligible for an annual bonus based on individual and
company performance.Actual compensation offered within the posted
salary range will be based upon work experience, skill level or
knowledge.Salaries are adjusted according to market in CA, NY Metro
and Seattle.Eligibility Requirements:
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background
investigation and submit fingerprints as part of the onboarding
process
- You must be able to satisfy the requirements of Section 19 of
the Federal Deposit Insurance Act.
- New hires (Level 4-7) must have 9 months of continuous service
with the company before they are eligible to post on other roles.--
Once this new hire time in position requirement is met, the
associate will have a minimum 6 months' time in position before
they can post for future non-exempt roles.-- Employees, level 8 or
greater, must have at least 18 months' time in position before they
can post.-- All internal employees must consistently meet
performance expectations and have approval from your manager to
post (or the approval of your manager and HR if you don't meet the
time in position or performance expectations).Legal authorization
to work in the U.S. is required.-- We will not sponsor individuals
for employment visas, now or in the future, for this job
opening.--All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
veteran status.--Our Commitment:When you join us, you'll be part of
a diverse, inclusive culture where your skills, experience, and
voice are not only heard-but valued. We celebrate the differences
in all of us and believe that our individual, unique perspectives
is what makes Synchrony truly a great place to work. Together,
we're building a future where we can all belong, connect and turn
ideals into action. Through the power of our 8--, with more than
60% of our workforce engaged, you'll find community to connect with
an opportunity to go beyond your passions.This starts when you
choose to apply for a role at Synchrony. We ensure all qualified
applicants will receive consideration for employment without regard
to age, race, color, religion, gender, sexual orientation, gender
identity, national origin, disability, or veteran status.Reasonable
Accommodation Notice:
- Federal law requires employers to provide reasonable
accommodation to qualified individuals with disabilities. Please
tell us if you require a reasonable accommodation to apply for a
job or to perform your job. Examples of reasonable accommodation
include making a change to the application process or work
procedures, providing documents in an alternate format, using a
sign language interpreter, or using specialized equipment.
- If you need special accommodations, please call our Career
Support Line so that we can discuss your specific situation. We can
be reached at 1-866-301-5627.---- Representatives are available
from 8am - 5pm Monday to Friday, Central Standard TimeJob Family
Group:Data Analytics
Keywords: Disability Solutions, Freeport , AVP, Competitive Intelligence, Other , New York, New York
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